Generative AI in operations: Capturing the value - McKinsey & Company

Uncover the transformative power of generative AI within the operations value chain—shaping C-suite discussions across industries.

In this episode of McKinsey Talks Operations, host Christian Johnson sits down with senior partner Nicolai Müller and partner Marie El Hoyek from McKinsey’s Operations Practice. Together, they discuss the game-changing potential of generative AI. From automating complex processes to unprecedented opportunities across industries, discover insights on productivity boosts, system considerations, and the vital capabilities organizations need for successful integration.

Their conversation has been edited for clarity.

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