Middle managers hold the key to unlock generative AI - McKinsey & Company
Generative artificial intelligence (AI) is expected to significantly change how work is conducted—and that future is nearer than you might expect. McKinsey Global Institute data suggests that generative AI and other technologies, in their current state, have the potential to automate activities that comprise 60-70 percent of employees’ time today.
A recent OpenAI report suggests the impact will be widespread, as well: Four in five U.S. workers (80 percent) could have at least 10 percent of their tasks automated by generative AI, and one in five (19 percent) could see at least half of their responsibilities affected.
However, few occupations are expected to be eliminated entirely. Work will change, and become more efficient, but the need for human leadership will remain. In fact, we’d argue the need for excellent management will grow even greater, as the front line will look to managers to help them learn how to use AI, prioritize the use of their time that has been freed due to AI, and guide them in further development necessary to stretch into newly reshaped roles.
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